Prismoria: Color Alchemy
Support
Help with gameplay, ads, purchases, accessibility, or privacy.
Contact
Email rahmani@seifelmoulouk.com. Please include your device model, operating-system version, game version, and a short description of what happened. Do not include passwords, payment-card details, or other unnecessary sensitive information.
Quick troubleshooting
- Restart Prismoria and install the latest available app update.
- Check that the device has enough free storage and a working internet connection when requesting an ad.
- If an optional rewarded ad is unavailable, wait briefly and try again; rewards are granted only after the ad provider confirms completion.
- Review music, sound, haptics, color-symbol, reduced-motion, language, and privacy controls from Settings.
Progress and deletion
Prismoria progress is stored locally on your device. Clearing the app's storage or uninstalling it may permanently remove that progress. Prismoria does not currently provide a cloud account or cross-device restore.
Privacy
Read the Prismoria Privacy Policy for information about local game data, advertising, consent, age treatment, and privacy rights.